Our Commitment

Nail is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

We acknowledge that some parts of our website may not yet be fully accessible, and we are actively working to address these issues.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML structure for screen reader compatibility
• Keyboard navigation support throughout the site
• Sufficient color contrast for text readability
• Descriptive alt text for images
• Clear focus indicators for interactive elements
• Responsive design that works on various screen sizes
• Clear and consistent navigation structure
• Skip links to jump to main content

Known Issues

We are aware of the following accessibility issues and are working to resolve them:

• Some interactive learning apps may not be fully keyboard accessible
• Certain dynamically loaded content may not announce properly to screen readers
• Some images in user-generated content may lack alt text

Assistive Technologies

Nail is designed to be compatible with the following assistive technologies:

• Screen readers (NVDA, JAWS, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Browser zoom and text size adjustments

Browser Compatibility

Nail is optimized for accessibility on the following browsers:

• Google Chrome (latest version)
• Mozilla Firefox (latest version)
• Safari (latest version)
• Microsoft Edge (latest version)

Feedback and Contact

We welcome your feedback on the accessibility of Nail. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

• Email: accessibility@nailjapanese.com
• Or use our Report Issue form

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

Limitations and Alternatives

Despite our best efforts, some content may not yet be fully accessible. Where this occurs, we will:

• Provide alternative formats where possible
• Work with you to find an accessible solution
• Prioritize fixing the accessibility issue

Continuous Improvement

Accessibility is an ongoing effort. We regularly review our website, conduct accessibility audits, and update our practices to ensure we meet evolving standards and user needs. This statement was last reviewed on November 30, 2025.