1. Introduction

At Nail, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using Nail, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you create an account, we collect:

• Email address
• Name (optional)
• Password (encrypted)
• Payment information (processed securely through our payment provider)

Usage Information

We automatically collect:

• Learning progress and activity data
• Pages visited and features used
• Device information and browser type
• IP address and general location
• Time and date of visits

3. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process your transactions and subscriptions
• Track your learning progress and personalize your experience
• Send you updates, notifications, and educational content
• Improve our platform and develop new features
• Respond to your questions and provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:

• Service Providers: With trusted partners who help operate our platform (hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

5. Data Security

We implement industry-standard security measures to protect your information:

• Passwords are encrypted using bcrypt hashing
• Data transmitted over secure HTTPS connections
• Database hosted on secure, monitored infrastructure (Neon)
• Regular security audits and updates
• Restricted access to personal information

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze site usage and improve performance
• Provide personalized content

You can control cookies through your browser settings, but disabling them may affect your ability to use certain features.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing emails
• Objection: Object to certain data processing

To exercise these rights, contact us at privacy@nailjapanese.com

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal, security, or legitimate business purposes. Learning progress data is deleted upon account deletion unless you request otherwise.

9. Children's Privacy

Nail is intended for users 13 years and older. We do not knowingly collect personal information from children under 13. If we discover we have collected data from a child under 13, we will delete it immediately. Parents who believe we may have collected information from their child should contact us.

10. International Users

Nail is operated from [Your Location]. If you access our service from outside this region, your information may be transferred to and processed in [Your Location]. By using Nail, you consent to this transfer and processing.

11. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or prominent notice on our website. The "Last updated" date at the top indicates when this policy was last revised. Continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us:

• Email: privacy@nailjapanese.com
• General inquiries: hello@nailjapanese.com